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Scenario

JIRA


Implementing class

/INT4/IFTT_CM_JIRA


XSLT1

JIRACreateIssue.xslt

Create Issue request

Required Customizing: Replace JIRA_PROJECT_KEY with Project Key

XSLT2

RequestSystemGuidJIRAUpdateIssue.xslt

Update Issue request

XSLT3

ProcessIncidentJIRAResolveIssue.xslt

Resolve Issue request

Required Customizing: Replace transition ID with correct value for the Jira project and issue type.

Possible transitions can be displayed at /rest/api/3/issue/{issueIdOrKey}/transitions endpoint

int4 IFTT integrates with Jira Software using Jira REST API v3.
Request templates are used to prepare JSON XML representation of request body which is then transformed and sent as JSON according to Jira REST API specification. Templates can be extended to create/update additional information depending on requirements and/or Jira project settings.

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